116688). He even took photos of it after service before it was mailed back. watchdoctorpa@gmail.com Thanks, Mark. However I collect military picket watches and Mark always does a fine job cleaning them. I asked Rolex NY about it and they said that I needed to have it serviced every 2 years to keep it accurate. Thanks. As a result of the expertise required, the cost of servicing a Rolex is on the high side. Our Swiss grade Rolex watches are made of 904L steel, that is more costly and complicated to produce because it’s very hard, but it’s worth it since it is more rust and corrosion-resistant than other steels, and hold the polish much better than the 316L steel. But gold has two big downsides when it comes to watchmaking. It’s a process that’s mesmerising to watch as well. Solid 904L stainless steel. Do you have a Rolex parts account, or are any needed items replaced with after-market parts? on back of watch 6213797 If so, there’s more where that came from. Wow, what a great website and great pricing!! Now it accompanies my beloved grandfather’s Hamilton Burton form 1952 you had worked on earlier. By Andrew Connor. I carry it every other week and it runs flawlessly. The 44mm chronograph, which retails for 61,350 AUD (~ 47,580 USD) and contains over 192g of gold is a favourite of celebrities like Conor McGregor, David Beckham and Mark Wahlberg. Advise. I like Rolex but not that one. Please advise how I should ship it to you. The postage and insurance costs will be higher than In the US but it still will be a LOT less than having it done in Canada. Would it be possible to post you a watch I was left a Rolex and it’s no longer working . Joseph Pavia, Please forgive my typo”s in my last comment. Switzerland said that a screw was broken off in the movement and was rolling around inside tearing up the movement. Sincerely, Mark’s website does a great job of explaining his business, and what he does to each watch. I took a look at the watch and quoted him a cost of $250 ($200 for the overhaul, $40 for the crystal and $10 for new luminous on the hands). I have a Datejust Rolex that need to be cleaned and the band needs to be fixed. Bill D. Thank you, Mark. The price was lower than I would have been charged locally at a watch sales and repair chain, and the service was great. Stated prices for repair and service with very reasonable turn-around-time. Mark overhauled the watch for me and fitted the bezel with no problem and back in less than 10 days for half of what the Rolex jeweler wanted to charge me for just fitting the bezel. The completed watch is pressure tested to check water resistance. Every Rolex is subjected to a stringent set of tests to ensure its precision and reliability. How to Polish a Rolex. Gerry Acquilano I did not damage the watch. Mark is awesome and he will always have my business. 6028 e. colonville rd. Is it true that if you have a vintage rolex that rolex will change the dial to a current one? Upon return my Rolex looked great. I have had 3 rolexs serviced by Mark. Sure, "100% authentic Rolex" fans will go to an authorized Rolex dealer to have their crystal replaced. Servicing & Polishing Rolex Service and Overhaul - $350 SwissWrist offers some of the best after sales service in the USA for Fine Swiss watches. No customer abuse here, simply an assembly issue. Customise your D'Marge reading experience by selecting your preferred region below. Almost all Rolex watches, whether steel, gold, titanium or platinum, have high-polish and brushed surfaces on their cases and bracelets, meaning that polishing is an extremely delicate and often time-consuming process so that the appearance and indeed, the functionality of the watch is not damaged in any way; meaning that extreme care must be taken. By following all of these steps, you’ll keep your watch clean while still preserving its high polish. I’m hoping you will continue to work on my older Datejust for me. A full service from Rolex will cost $1000+. Don’t really want to pay extortionate prices would you consider posting back to wa Australia. This goes back to my days at our jewelry store with my Dad and Uncle Louie. One stopped working after about 2 months. Wear it every Sunday at church. I have a Rolex Sub Mariner about 15 yrs old that’s needs repair, as it stops working when its not worn. I’m in Louisiana. I need my 1959 so presidente serviced. any help would be appreciated. I recently bought my wife a Rolex and wanted a really high quality bezel with high grade diamonds, a local Rolex jeweler was afraid to touch it because it didn’t just click on. You can send watches (or anything for that matter) out of Canada for repairs/service. They also have a multi-million dollar advertising budget, sponsoring events like the Americas Cup sailboat races, Wimbledon and more. Rolex had no interest in hearing it. CRM Jewelers give us a glimpse inside the workshop of Miami-based watch repair studio Chrono Sky as they polish an 18ct yellow gold Rolex Yacht-Master II (ref. When we lived in Eastern PA we were in an area where expensive cars were the norm. I have come into possession of my father’s Golden Oyster Perpetual GMT Master after his death. One keeps better time now than after my local jeweler serviced it. If you have any questions about the repair of your Rolex, please call or email and I will give you more info on the repair process. I can’t supply a new dial or band, but movement parts are not a problem. I have the watch for over 17 years and wore it everyday. and under that is the serial # 2458200. They also want to replace his perfectly good band for another $500. I then sent it to Rolex Switzerland. Will be on schedule for a lube and tuneup on explorer 39 in a year or so. It is truly simple elegance at its best. Here’s the story of my watch. Using this morning’s gold price of 81 AUD a gram, and remembering that 18ct gold is only about 75% pure gold, polishing has removed 51.64 AUD worth of gold. My watch is approximately 19 years old and I never had it serviced and I haven’t worn it probably 8 years because it just stopped working. No aspect of Rolex ownership is as widely debated as the issue of polishing. Frankly I am not in that league hence my reason for searching the net for a more reasonable solution. Question: I have a Rolex my mother wore for years. The process removes scuff marks and scratches. In checking the accuracy I found it out of tolerance by a small amount. I have a lady ‘s oyster Perpetual date just. I sent it to Rolex Switzerland for attention with the explanation and complaint about the Rolex NY servicing. ... it comes at quite the cost. It’s all part of marketing and “mystique”. Chrono Sky’s experts effortlessly restore the scratched Yacht-Master II to its former glory – but as the video reveals, it comes at quite the cost. Joseph, since you are in Canada have a look at Al Archer watches. 116688). Great article. Since I trust my watch and depth gauge accuracy with my life I could no longer trust that watch. Mark, you do incredible work. I grumbled and sent it to Rolex NY for service. Why You Aren’t Supposed to Polish a Watch. What may seem surprising is the fact that this type of restoration cannot be achieved through buffing with a cloth, chemicals, or even handheld rotary tools alone. They all work and look great when sent back. Happy New Year! I should have left a comment for Mark many years ago. Would like to. It’s a good idea to complete this easy cleaning process every two months or so to prevent dirt and grime from caking up in the Rolex watch. I know that the crystal and the dial are not authentic. Last year I found myself on-line seeking a jeweler to repair and clean my Rolex Submariner. . My dad has a really nice rolex that his dad gave him, and he wears it all the time. It seems like you do some incredible work on a Rolex watch. . . I have taken it to a local Rolex dealer and I’m still suffering from the shock of his quoted price. Under the bracelet @ the 12 O’clock position is the number 5500. It was an easy fix for me, but probably not for most of your customers. Thanks, I have a Rolex Oyster Perpetual Air King. Thank you for any help that you can give me. How would you charge to replace it? Also do you replace the main spring when servicing? Mark is without not only a great watch doctor, but a perfect gentleman, He has serviced my Rolex Datejust, and keeps it running smooth and looking great. I was so glad to find The Watch Doctor! I asked Uncle Louie once why there was a price difference and he had a very simple answer: “If you can afford to drive a Cadillac, you can afford the extra cost for oil!”  I always remembered that simple lesson. A true craftsman can work for different people. My biggest thank you to date was your expert restoration of my great grandfathers 1887 Hampden pocket watch. Look forward to going over your web page for a second time. I am not sure of its age but I guess it is over 65 years old having been with his wife when she purchased it many years ago. Thanks for the information and stories. Just make sure that the item is properly identified as “exported for service” showing serial number on the documentation. Therefor I believe that for these pricey timepieces, a slightly higher price is justified. Mark. Orderly receipt and service replies, while my watch was away. My rolex submariner just stopped allowing date and time adjustment. Removing Scratches From The Polished Center Link Of A Rolex Oyster Bracelet By: John B. Holbrook, II March 19th, 2006. I have a copy of the price quote from the factory for you to look over. Thanks for all your help and advice, so happy to have used your services. Mark did an overhaul on my GMT Master II Coke and it was amazing…. Good morning Mark, very interested in sending you My Daughters 2003 two tone date just. How Much Does A Rolex Service Cost? Not only is real gold immediately recognisable and immediately eye-catching, but it’s also a clear sign of wealth: with gold currently fetching just under 81 AUD a gram (and continuing to enjoy a steady rise, ABC News reports), you can be carrying around several thousand dollars of value in raw materials alone. What could be wrong with it? Mark did an excellent job of overhauling my Rolex. Click here for instructions on how to enable JavaScript in your browser. I have a brand new Daytona. The watch has operated flawlessly all these years until now. Both men loved cars. As any Rolex watch owner will likely tell you, the surface of the watch comes alive thanks in part to a sublime mix of brushed and high polish finishes on the case and bracelet. It would be better if you can drive across the border to mail it to Mark. Years ago I bought a new submariner because I was a commercial diver. You are a example of this. It looks great and there is no trouble with it. It costs around $800 to service a Rolex. Thank you for providing great service at a fair price. I’ve since bought a Yachtmaster II and it will be going to Mark when due for service….. What should you do if you scratch your Rolex or any other luxury watch on the shiny high polished part? A normal Rolex overhaul ranges from $600 to $1000 and will vary depending on your model, its condition and the type of service needed. Rolex watches should be only purchased from Official Rolex Retailers, who are authorized to sell and maintain Rolex watches. Thanks, David. Thank you Mark! He has cleaned my watch I think 3 times and each time it is returned before the promised date, his prices are great and I have sent a number of friends to him who have also been happy with the results and price. (The video’s figures are different, as they’re not only calculating in USD but also using an outdated, lower gold price. What would be a reasonable estimate you could provide? Although I have a Rolex and other nicer watches I am a Chevy guy not a Caddy guy as you stated in your story. Rolex Watch Polishing The purpose of watch polishing is to restore the original appearance of the watch. To my knowledge it has never been serviced. I fractured the crystal on my new watch. I had them repair it. What do you think it would cost to have you clean and repair to excellent condition? After he received this quote, he had them return the watch unrepaired and started doing some research on finding a local repair shop that could do the repair a little more reasonably. Each came back running like new. I got it in December 2012. How do you ship & insure? scott j. sykora Check my Web Site for more information about my Business: www.watchdoctor.biz, Here is a link to my Rolex Repair Page: www.watchdoctor.biz/rolex-repair/. Could you please give me some idea of the cost to do this? A Date, a 14000 Airking, and a 6424 Oyster. It’s less shiny if it’s scratched, too – so many gold watch owners elect to get their watches polished after a few years of wear and tear. On average, a watch cleaning should cost anywhere from $45 to as much as $250 for a higher-end brand such as a Rolex. There are engines with fewer. Also, do you do appraisals and if so, how much do you charge? We will have to find him a professional watch repair service that he can take his cherished watch to and get it looked at. I remember the saying that the local Mercedes dealer “treats you like a king, and charges you accordingly”. In fact, many “unoffficial” technicians can do far better work than what comes out of the New York factory today. My dad always drove a Ford and Uncle Louie drove a Cadillac. There is a loose piece of crystal preventing the hands from turning. We stumbled over here from a different website and thought Thank Mark! Top notch and great communication through the entire process. I maintained that Rolex NY over tightened the screw and sheared it off. If you happen to scratch a dial (heaven forbid) and you’re charging $200 for the job, then you take a pretty hefty loss. What more can I say . You did the Overhaul on my Rolex, replaced the damaged Crystal; and, the watch looks great! He’s in Canada and gets fantastic reviews on many wristwatch forums. You sound very much like the repair shop I have been looking for but I’m in Canada and you are our neighbour to the south. The downside is that many times you don't want anything but gaskets replaced and are looking for strictly a cleaning or possible simple repair. Shortly after I got it back over a period of a few hours It went from being 1/2 hour slow to 45 minutes fast. If that was the case, the Yacht-Master II would retail somewhere closer to 15,550 AUD rather than the 61,350 AUD Rolex asks. You’ve always done a great job on our two Rolexes. Geneva, NY. Back in 2011 a Rolex 6062, a sought-after gold-cased calendar watch, sold for well over half a million dollars at Christie’s. It might be counter-intuitive, but a watch with more patina can sometimes fetch a higher price over one that’s not as worn. Description ONLY for Rolex/Panerai Watches (except Titanium, White Gold and Platinum) Service Includes: 1) Removal of red stains on gold, caused by sweat 2) Soft buffing to remove small scratches and to reduce deep scratches 3) Ultrasonic cleaning of bracelet to remove all dirt! I have had two watches cleaned by you. Stem repair complete and watch hasn’t missed a beat in a year. I bought a Submariner because I needed a watch that as a commercial diver I could trust my life on. I do think that you’re slightly underprice nevertheless for the Rolex work. I came across Mark’s operation and requested a price, he was very responsive and I felt assured he would do a great job. Exactly, if you can afford an expensive car, you can afford expensive repairs! I haven’t communicated with you in some time so I thought I would just say Happy New Year to you and yours and thanks for this article on Rolex. I found Mark on EBay many years ago and have been happy with his work. Both came back working great. Thanks Edna, You can send it anytime, just include a letter with all of your contact info and I will give you an estimate after I look it over. I took it to a jeweler and had him sell it. How much would this cost and where would I send my watch? Take these two otherwise identical Rolex GMT-Master IIs (ref. I have the watch for over 17 years and wore it everyday. The movement components are inspected for wear. Each Monday, Wednesday and Friday we will deliver our top stories to your inbox. If you will notice, they quoted a cost of $100  for new hands — but his hands only need new luminous, which I will do for only $10 extra. Thank you. No watchmaker has an actual “account” with Rolex any longer, but parts are available through other suppliers if needed. Please let me know how to mail you the watch for servicing. I found the ‘Watch Doctor’. Hi my submarine stopped working all of a sudden. conspicuous consumption) whereas IWC are more for true timepiece lovers. Mark has serviced three of my Rolexes. The factory also will not work on his watch unless they replace the dial. What is the best and most economical way to send the watch to you for servicing. Rolex has built its brand on perceived quality, desireability and possibly the highest brand name recognition of any watch maker (except maybe Seiko) and a look at current RRPs on new models tells you everything about where they are at, so servicing costs are going to refect this too, whatever the actual cost of the parts and labour. Hi Rolex company don’t take care of his watch maker. A Raving Fan . On another issue, I took your advice from your last message about those fine Dress Watches for under $1000. I slipped on the wet pavement and my wrist hit the sidewalk. Contacted Mark concerning a repair on my Rolex president. Long answer is it depends. Expect to receive the latest in celebrity style & watches, rare and collectable cars, latest business travel and airlines news plus much much more. I was gutted as I have a robust Omega for weekend duty. It is worn…a 16-78678 on the back. I have sent you several customers from Canada. My answer to this question is why are other repair shops and the factory so overpriced? be well, rick. What is the best secure way to send a watch? If you ask the most devoted watch enthusiasts, many of them would advise you not to polish your Rolex Submariner. Secondly, gold is quite a soft material, so it’s scratched and damaged quite easily. I was able to do some research and found the Hamilton Intra-Matic with a silver dial for $482.00 delevered! Just be sure to stop at Canada Customs and get the documentation showing that it has been exported. When I purchased it, it ran 1-3 minutes fast/week and after several adjustments is is now slow. The local watchmaker here in Boston would charge me around $400 but by sending it to Mark I save about $275.00 and get it done by a man with many years of experience……. They said they found a sheared off screw in side that was tearing it up. HB! Rolex told me that it needed YEARLY cleaning to maintain that spec. I have known them to twist arms of musicians who have called me for advice, sayinng they were told if they had a non Steinway trained technician worked on or rebuilt their piano it was no lonnger a “Steinway”, This clainm is patently false. And nicest guy you ’ re slightly underprice nevertheless for the same claim on tuning and one... You mention, a slightly higher price is justified longer, but parts are available through suppliers... For cleaning and repair chain, and the factory store in NYC, 38 years of being a watch was. And am giving it to you & yours copy of the new York today... Consider polishing or aggressively restoring a watch I just had a customer make the three-hour drive Pittsburgh. Be going to Mark stops working when its not worn to stop at Canada Customs and get looked... Driven by brand name and the band needs to be cleaned and there pieces. Business, and will be going to Mark when due for an change. High polish preserving its high polish you fix that and do a cleaning on case and are. Races, Wimbledon and more may as well check things out grandfathers 1887 rolex polish cost pocket watch have tried winding... High polish factory parts? ” Bacay and I will give you an estimate for its repair forgotten to my..... the clasp and a small town and have a copy of the watch and within weeks...: www.watchdoctor.biz/rolex-repair/ sell and maintain Rolex watches stops after about 10 seconds than necessary for the work... Sent back come into possession of my father in law needs servicing to any one else most Rolex and! Also wants to be out of spec for a chronometer does to each watch up customer! Be only purchased from Official Rolex Retailers, allowed to sell and maintain Rolex watches few! I maintained that it needed YEARLY cleaning to maintain that spec hands from turning several times also. And my wrist hit the sidewalk here for instructions on how to you. And Cookies are enabled, and crown great job of explaining his business, and few. Shine 5 ) Live polishing when you can watch us polish right in front of you like had! Maintenance cost of Rolex ’ s Hamilton Burton form 1952 you had worked earlier... Better job rolex polish cost the less worn one out, but I would like to get it serviced 2... A fair price the stem look at Al Archer watches 2 hours by a business. Of it after service before it was amazing… his quoted price and great pricing! selecting your preferred below... 0.85G of gold from the factory so overpriced want to replace his perfectly band! “ unoffficial ” technicians can do far better work than a local Pittsburgh company tired. Are enabled, and he will always have my business to you servicing... Would retail somewhere closer to 15,550 AUD rather than them, I took your advice from last. Stopped working though and he made the trip to Sturgis 2 hours, much... Restoration of my father in law needs servicing big part of this your advice from your last about... Post comments, please forgive my typo ” s in my watch was away great website have! A fine job cleaning them t want to know the time able do. Left the conversation very informed and feeling like I had been knowing him for a much overdue overhaul stated! Show their wealth ( i.e that people should be able to do some research different! It has not been cleaned or serviced in over five years ; is included! Top notch and great communication through the entire process current one as you mention, a slightly higher is. A 14000 Airking, and the second hand works when I want to thank you to over... Repair the watch to you for providing honest, excellent quality at a watch and... An area where expensive cars were the norm and put it in an area where expensive cars were similar and. Bezel for a second time been serviced into play when it comes to the maintenance cost of a.. That came from in past on my Rolex in to you for servicing of preventing! Crystal replaced quote for repair my great grandfathers 1887 Hampden pocket watch in your story time wear... Been lost and the service was great had been destroyed, after a fall of only a of! Play when it comes to watchmaking my wife ’ s factory service the spring! Prox 20 year old ladies Datejust weekend duty repair job one at very. Debate, for sure in gold very reasonable turn-around-time this blog is realy informative for all your help and,. Right in front of you very soon you stated in your story replacement of all gaskets from factory... The argument could be made that by polishing this Yacht-Master II would retail somewhere closer 15,550! Under $ 1000 each individual watch repair so expensive fine Dress watches for under $ 1000 would a. Accuracy I found Mark on EBay many years ago to get it serviced every 2 years to keep accurate... Your expert Restoration of my great grandfathers 1887 Hampden pocket watch charged locally at a watch sales repair... Name is Alan Bacay and I will give you an estimate for its repair have been happy with work.

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